Keep your applications fast, secure and up to date.
Our support team looks after your websites, web apps and mobile apps, fixing issues quickly and keeping everything running smoothly.
Application Support & Maintenance that delivers results
Software needs regular care after launch. Without updates and monitoring, applications slow down, break with new browser or OS versions, or become security risks. Zap-Pass provides application support and maintenance for websites, web applications and mobile apps, whether we built them or not.
Our support plans include bug fixes, security patches, framework and plugin updates, uptime monitoring, backups and small enhancements each month. You get a clear way to raise requests, agreed response times and a monthly summary of the work done. Larger improvements can be handled by our development team.
Our application support & maintenance services
Everything you need, delivered by one experienced team.
Bug fixing
Quick diagnosis and resolution of issues.
Security updates
Patches for frameworks, plugins and servers.
Uptime monitoring
Alerts if your site or app goes down.
Backups
Regular backups with tested restores.
Performance tuning
Keep pages and apps fast.
Enhancements
Small improvements and new features monthly.
Why businesses choose our application support services
We combine technical expertise with a clear focus on your business goals.
- Agreed response timesClear service levels for every request.
- Proactive careIssues spotted before users notice.
- Any platformSupport for apps we didn't build too.
- Predictable costSimple monthly plans.
How we deliver
Understand
Your goals, processes and pain points mapped.
Week 1Recommend
A clear roadmap with priorities and costs.
Week 2Deliver
Implementation or support with agreed service levels.
OngoingReview
Regular reviews to measure results and adjust.
QuarterlyTools and platforms we use
Application Support & Maintenance FAQs
Can you support an application built by another company?
Yes. We review the code and setup first, then take over support.
What response times do you offer?
Response times depend on your plan and the severity of the issue. Critical issues are prioritised.
Are unused support hours carried forward?
This depends on the plan. We'll explain the options when you sign up.
Related services
Serving clients across India and around the world
We work with businesses nationwide and internationally through calls, video meetings and shared project tools.
Let's discuss your application support project
Get a free consultation and a fixed quote within one working day.