Acceptance of terms
By using zap-pass.com or engaging Zappass Technologies (“Zap-Pass”, “we”, “us”) for any service, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.
Our services
We provide website and software development, mobile apps, cloud services, digital marketing, SEO, CRM and automation, WhatsApp Business API and related services. The exact scope, deliverables, timelines and fees for each project are set out in a written proposal, quotation or agreement, which takes priority over these general terms where they differ.
Quotations and payments
- Quotations are valid for 15 days unless stated otherwise.
- Projects usually require an advance payment before work begins, with the balance due at agreed milestones or before final delivery.
- Monthly services such as SEO, ad management and support are billed in advance each month.
- Advertising spend on platforms such as Meta and Google is separate from our fees and is paid directly to the platform or as agreed.
- Applicable taxes, including GST, are charged in addition to quoted fees.
- Late payments may result in work being paused until dues are cleared.
Client responsibilities
You agree to provide accurate information, content, approvals and access needed for the project in a timely manner. Delays in providing these may affect timelines. You confirm that any content, logos or materials you provide do not infringe anyone else's rights.
Revisions and changes
Each project includes the revision rounds stated in the proposal. Additional changes or new features outside the agreed scope will be quoted separately before we proceed.
Results and third-party platforms
We use our expertise to deliver the best possible results, but we cannot guarantee specific rankings, leads, sales or advertising outcomes, as these depend on search engines, ad platforms, market conditions and other factors outside our control. Services that rely on third-party platforms, such as Google, Meta, WhatsApp, hosting providers or CRM vendors, are subject to those platforms' own terms, policies, pricing and approvals.
Intellectual property
Once all payments for a project are received in full, ownership of the final deliverables created specifically for you, such as website design and custom code, transfers to you, unless otherwise agreed. We retain ownership of our pre-existing tools, frameworks and know-how. We may display completed work in our portfolio unless you ask us not to in writing.
Confidentiality
We keep your business information confidential and use it only to deliver our services. We are happy to sign a separate non-disclosure agreement on request.
Limitation of liability
To the maximum extent permitted by law, our total liability for any claim relating to our services is limited to the fees you paid us for the specific service in the three months before the claim. We are not liable for indirect or consequential losses, including loss of profits, data or business opportunities.
Termination
Either party may end an ongoing service with 30 days' written notice, unless the agreement says otherwise. Fees for work completed up to the termination date remain payable.
Website use
You may not misuse this website, attempt to gain unauthorised access, or copy its content for commercial use without our permission. Website content is provided for general information and may change without notice.
Governing law
These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Gautam Buddh Nagar (Noida), Uttar Pradesh.
Contact us
Questions about these terms? Email info@zap-pass.com or call +91 92110 13612.