Introduction
Zappass Technologies (“Zap-Pass”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect when you visit zap-pass.com, contact us or use our services, how we use it, and the choices you have. We handle personal data in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Information we collect
- Information you give us: your name, phone number, email address, company name, the service you're interested in and any details you share through our enquiry forms, email, phone or WhatsApp.
- Information collected automatically: your IP address, browser and device type, pages visited, time spent and the website that referred you, collected through cookies and analytics tools.
- Client project information: when you become a client, we may receive business data, account access and content needed to deliver our services.
How we use your information
- To respond to enquiries, send quotations and provide the services you request.
- To contact you by phone, email or WhatsApp about your enquiry or project.
- To send service updates and, where you have agreed, marketing messages. You can opt out at any time.
- To improve our website, measure advertising performance and understand how visitors use our site.
- To meet legal, accounting and regulatory obligations.
WhatsApp and business messaging
If you contact us on WhatsApp or opt in to receive WhatsApp messages, we process your phone number and messages through the WhatsApp Business Platform provided by Meta. We only send messages to people who have given consent, and you can stop messages at any time by replying “STOP” or contacting us.
Cookies and analytics
We use cookies and similar technologies, including Google Analytics and Meta Pixel, to understand website traffic and measure the performance of our advertising. You can block or delete cookies in your browser settings. Some parts of the website may not work as intended without them.
Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us operate our business, such as hosting, email, CRM, analytics, advertising and messaging platforms, and only as needed to provide their services. We may also disclose information where required by law or to protect our rights.
Data security and retention
We use reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. We keep personal information only as long as needed for the purposes described in this policy, or as required by law, and then delete or anonymise it.
Your rights
You may ask us to access, correct, update or delete your personal information, or withdraw consent for marketing communication. To make a request, email info@zap-pass.com. We will respond within a reasonable time.
Third-party links
Our website may link to other websites, such as social media pages. We are not responsible for the privacy practices of those websites and encourage you to read their policies.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date shown above.
Contact us
For any questions about this Privacy Policy or your personal data, contact:
Zappass Technologies
G Tower, Amrapali Zodiac, Sector 120, Noida, Uttar Pradesh
Email: info@zap-pass.com · Phone: +91 92110 13612